Privacy Policy

Effective Date: 09/2025

This Privacy Policy describes how Top Psych Doc (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your information in compliance with applicable Florida state laws and the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

We are committed to protecting your privacy and ensuring the security of your Protected Health Information (PHI) and other personal data. Please read this policy carefully to understand how we handle your information.

1. Information We Collect

We may collect the following types of information:
Protected Health Information (PHI): Medical history, treatment information, test results, insurance details, and other data considered PHI under HIPAA.
Personal Information: Name, address, phone number, email, date of birth, payment information.
Technical Information: IP address, device identifiers, and browsing data if you use our website or telehealth services.

2. How We Use Your Information

Your information may be used for:
Delivering medical care, treatments, and services.
Billing, claims processing, and insurance verification.
Administrative and operational purposes, including quality assessment and staff training.
Complying with state and federal regulations.
Communicating with you regarding your care, appointments, or services.

3. HIPAA Compliance and PHI Protections
As a Covered Entity under HIPAA, we are required by law to:
Maintain the privacy and security of your PHI.
Provide you with a Notice of Privacy Practices explaining your rights.
Limit the use or disclosure of PHI to the minimum necessary for treatment, payment, or healthcare operations.
Obtain your authorization before using or disclosing PHI for purposes not permitted by HIPAA.
Provide you with access to your PHI and the ability to request amendments.

4. Disclosure of Information

We may disclose your information as allowed or required by law, including:
To healthcare providers involved in your treatment.
To insurance companies for billing and payment purposes.
To comply with public health reporting obligations.
In response to legal processes, court orders, or law enforcement requests.
For audits, licensing, or regulatory compliance.
We will not sell, rent, or share your PHI for marketing purposes without your explicit written authorization.

5. Your Rights Under HIPAA and Florida Law

You have the right to:
Request restrictions on certain uses or disclosures of your PHI.
Access and obtain a copy of your medical records.
Request corrections to your PHI if it is inaccurate or incomplete.
Receive an accounting of disclosures we have made of your PHI.
Request confidential communications (e.g., alternative contact methods).
File a complaint with us or the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:
Encryption of electronic records.
Secure data storage and transmission.
Access controls and staff training on HIPAA compliance.
Regular monitoring and auditing of systems.

7. Retention of Information

We retain PHI and medical records in accordance with Florida law, which generally requires patient records to be preserved for at least five (5) years from the last patient contact (longer for certain specialties).

8. Florida-Specific Privacy Requirements

In addition to HIPAA, we comply with Florida state privacy laws, including:
Florida Information Protection Act (FIPA): Requires us to notify you in the event of a data breach involving your personal information.
Medical Records Laws: Florida law provides additional protections regarding the confidentiality of medical records, which we uphold in full.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. Updates will be posted on our website with the effective date noted above.

10. Contact Us

If you have questions about this Privacy Policy, HIPAA compliance, or your rights, please contact:
Top Psych Doc
10200 W. State Rd. 84, Suite 105
Davie, FL 33324

(954) 667-8207
drmikefish@toppsychdoc.com
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.